Haɗa Taimako na Taimakawa tare da Twitter

Zendesk, mai ba da tallafi na talla na abokin ciniki na yanar gizo, a yau ya ba da sanarwar cewa Zendesk don Twitter yanzu yana ba wa wakilan tallafi na abokan ciniki damar kewaya abubuwan Twitter daga cikin hanyar Zendesk. Saboda damar da Twitter ke da ita ta sanar da al'amuran tallafi ga jama'a da kuma raba su tare da hanyar sadarwar ku, Twitter ya zama sanannen matsakaici ga kamfanoni don kula da mutuncin su da kuma yin aiki a kan waɗannan batutuwan. Yana da ban sha'awa cewa Zendesk ya gano damar kuma ya haɗa ta kai tsaye cikin dandalin tallafi!

Ga yadda Tweet yake shigowa da ikon canza Tweet zuwa tikitin Zendesk:
zendesk_twickets_convert_ticket.png

Yanzu, wakilai na iya yin ayyuka iri-iri na Twitter ba tare da barin ƙirar Zendesk da aka sani ba, gami da:

  • Haɗa goyon bayan abokin ciniki da buƙatun Twitter cikin aiki ɗaya
  • Saka idanu adana rafukan bincike
  • Sanya tweets zuwa tikitin Zendesk (wanda aka sani da 'twickets')
  • Tsara tweets da yawa tare lokaci daya tare da ayyuka masu yawa
  • Yi amfani da macros da amsar da aka ƙayyade akan tweets
  • Sake-tweet kamar yadda ya dace daga cikin Zendesk
  • Biyo tare da tattaunawa ta saƙon kai tsaye akan Twitter

Babu wata hanya mafi kyau don haɓaka gamsuwa da kwastomomi da jawo hankalin masu tsammanin fiye da nuna musu cewa kuna saurara da gaske. Twitter yana wakiltar tashar zamantakewar da ke saurin haɓaka don muryar abokin ciniki. Kungiyoyin da ke kula da alamar hoto da tallafi sun fahimci mahimmancin sauraren ra'ayoyin abokan ciniki ta hanyar Twitter. Zendesk don Twitter yana kawo ikon ra'ayoyin zamantakewar jama'a da daidaitaccen aikin aiki tare cikin tsari mai ma'ana ɗaya. Maksim Ovsyannikov, Mataimakin Shugaban Kasuwancin Samfuran, Zendesk

Ga hoton sakamakon bincike kai tsaye da aka hada daga Twitter:
zendesk_twickets_search_results.png

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