Locidaya: Canza Canji Na Digidaya tare da Transarfin actionarfafawa

Yawan gudu

Vlocity dandamali ne da ke ba da damar girgije aikace-aikace daga ƙaurawar bayanai zuwa haɗin ofis na baya, tallace-tallace na omnichannel da sabis zuwa wayar hannu da nazari. Saurin gudu yana taimakawa wajen isar da inganci, ƙayyadaddun ƙwarewar masana'antu a cikin masana'antu masu zuwa:

  • Communications
  • Media da Entertainment
  • Makamashi da Utilities
  • Health
  • insurance
  • gwamnatin

A waɗancan masana'antun, kai tsaye hulɗa tare da abokan ciniki na iya zama gajere - kuma nesa tsakanin. Duk da haka ƙwarewar su a cikin waɗancan gamuwa ta ɗan lokaci yana yanke hukunci idan sun zama masu tallatawa, ko masu ɓata musu suna. Abun hulɗa yana buƙatar zama cikakke, daidai, mai sauri - kuma an kammala shi a cikin hanyar zaɓin abokin ciniki. Mafi mahimmanci, ma'aikatanku suna buƙatar haɗi tare da abokan ciniki akan wani matakin mutum - barin dabi'un alamun ku suyi haske.

tare da Tsarin Sadarwar Dijital na Vlocity, masu amfani zasu iya mai da hankali ga abokin ciniki, maimakon software. Ta hanyar ɗakunan ɗakunan abubuwa masu ƙarfi - duk 100% na asali akan Talla - locimar saurin canza tsarin CRM ɗinka tare da zurfin takamaiman ikon ma'amala da masana'antu. Tare da sauƙin amfani da magudanan ruwa, zaku sami ikon ƙarfafa aikace-aikace, hanzarta sabbin masu amfani zuwa ƙwarewar aiki, kuma ku rage kuɗin ku gaba ɗaya don hidimtawa.

Tsarin Sadarwar Dijital na Vlocity

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  • Gudanar da criptwarewa ™ - Kirkirar haɓaka mu'amala tsakanin abokan ciniki ba tare da lamba ba, kuma tura su zuwa tashoshi da na'urori da yawa. Yi jagora ga masu amfani ta hanyar tallace-tallace da ayyukan sabis tare da sauri, martani na musamman, da haɗakarwa mara kyau zuwa aikace-aikacen kasuwanci da bayanai. Tare da Vlocity OmniScript ™, kuna da 'yanci don tsara ƙarin hulɗar abokan ciniki - kuma a sauƙaƙe haɓaka waɗannan mu'amala yayin kasuwar ta canza. Babu lambar ƙima mai tsada don kulawa - kawai sabon matakin ƙwarewar kasuwanci.

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  • Kayan Gudanar da Masana'antu - Lokacin da kwastominka ya kiraka, dauki mataki daga Console Industry na Vlocity - tare da damar iya bude kwararar hanyoyi da dama daga shafi daya. Tare da sabon abu, mai amfani da katin UI, ganin damar haɓaka, alaƙar samfur da tarihin ma'amala bai kasance da sauƙi ba - koda kuwa an adana bayanan a waje na Salesforce. Ari da, tare da daidaitattun ka'idoji na HTML5 da samfuran CSS3, zaku iya salo da tura aiki iri ɗaya zuwa tashoshi da na'urori da yawa.

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  • Gudun DataRaptor ™ - Sarrafa hadaddun tsarin bayanai na asali akan dandalin Salesforce tare da taskance bayanai masu bayyanawa da musanyar REST. Vlocity DataRaptor ™ yana sauƙaƙa haɗakarwar bayanan waje - saukake ɗorawa, cirewa da canza fasalin tsarin tsari cikin daidaitattun sifofin JSON - duk ba tare da lamba ba. Haɗuwa yanzu suna da sauri don aiwatarwa, kuma suna da sauƙin kulawa.

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  • Injin Tsarin Aiki - Gabatarwa da keɓaɓɓun abubuwa na yau da kullun, tace da ba da shawarar ƙididdigar ƙididdiga da ƙimar kuɗi, ba da shawarar samfuran - duk ya dogara ne da dokokin da aka sassaka cikin sauƙi. Locaukaka ayyukan sabis na kasuwanci na bayyana ayyukan ƙara masana'antu ƙwarai don hulɗar abokin cinikin ku - rage lamba, sauƙaƙe kulawa da haɓaka ƙarfin aiki.

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  • Gudun Waya - Aikace-aikacen kasuwancin galibi ana mai da hankali kan shigar da bayanai akan wani fom, kewayawa da ƙaddamar da ƙarin fom. Vlocity Wayoyin hannu sun banbanta, masu sauki da sauƙin amfani. Nuna tarihin lokacin hulɗa da labaru waɗanda suka faru tare da abokin harka. Mai amfani zai iya dubawa da sauri ta hanyar lokacin abokin ciniki kuma ya sami ra'ayin abin da ya faru kwanan nan kafin taron abokin ciniki na gaba. Ingantaccen tagging don ƙara saurin bayanin martaba da rahoton kira akan abokan ciniki.
  • Saurin gudu - Masu saka kaya suna buɗe ƙofar don ma ƙarin lokuta a cikin tafiya ta ɓoye - lokutan da keɓaɓɓu, sauƙaƙa, kuma masu dacewa. Daga keɓaɓɓun talla zuwa keɓaɓɓiyar damar samun tallace-tallace, Vlocity Wear yana taimaka muku tsarawa da isar da sabbin wurare don canzawa ga abokan cinikin ku. Ba tare da ɓoye haɗi zuwa bayanan abokin ciniki kowane lokaci, ko'ina tare da Vlocity Wear. Cimma cikin sauri, mafi ƙuduri na siyarwa ta hanyar samun bayanai kai tsaye, yin bita kan tsare-tsare, da raba bayanai tare da abokan ciniki kai tsaye daga na'urorin da za'a iya ɗauka. Gudanar da ƙwarewa a cikin kasuwancin ku kuma sabunta ayyukan kasuwanci tare da ƙarfin yarda da yanke shawara, aika tunatarwa, da ƙari.

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  • Nazarin streamaukar Hanya - Tare da Nazarin Tallace-tallace dandamali, Gudun tafiya yana haɗakar da ikon nazari mai zurfi tare da aikace-aikacen sadarwar mu don sadar da kwarewar aiki ga abokan cinikin mu. Yanzu kamfanoni na iya hanzarta lokaci don kimantawa tare da kaifin baki, takamaiman aikace-aikacen girgije da aka samar da su ta hanyar dandamali na Nazarin Salesforce Wave. Ba manyan bayanai bane kawai, sune mahimman bayanai.

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