Transera: Nazarin Hadin gwiwar Abokin Ciniki don Cibiyoyin Sadarwa

haɗin abokin ciniki na transera

Transera yana ba da Software a matsayin Sabis, mai karɓar girgije analytics dandamali don cibiyoyin kira don auna haɗin abokan ciniki. Da Transera Mai Kula da Hadin gwiwar Abokin Ciniki na hulda ne analytics aikace-aikace don yin bincike akan hulɗar abokin ciniki da aikin wakili don ƙayyade abin da ke haifar da kyakkyawan sakamakon kasuwanci. Za a iya amfani da waɗannan fahimtar don canza halayen wakilai da-kan-gaba da tsarin cibiyar tuntuɓar gajimare don fitar da kyakkyawan aiki da ƙwarewar abokan ciniki.

Manazarcin Hadin Kan Abokan Hulɗa yana tattara bayanan daga tsarin cibiyar sadarwar ku ta banbanta, gami da mai rarraba wayar ta atomatik (ACD), tsarin amsar muryar mu'amala (IVR), aikace-aikacen kula da alakar abokan ciniki (CRM), tsarin shigar da oda da sauran hanyoyin samun bayanan kwastomomi kamar su ayyukan alƙaluma tare gajimare don nazarin giciye. Yi nazarin zaman abokin ciniki, ma'amaloli da ma'amala a tsakanin tsarin kuma tsara waɗanda ke da niyya ɗaya da sakamakon kasuwanci ga ayyukan abokin ciniki da sakamakon kasuwancin ƙarshe.

daya comment

  1. 1

    Hello Douglas Karr,
    Informationan bayanin da aka raba game da nazari, Ina so in ƙara ƙarin cewa nazarin yana ba ku cikakken hoto na masu yanke ku kuma haka nan za ku iya samar da ayyuka kamar waɗanda aka tsara dash allon shigar da ma'aunin shigowa mai fita, ainihin lokacin shiga rajista da samun damar samun sabar sirri.

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