SellerSmile: Me yasa yakamata ku fitar da ƙungiyar Tallafin Ecommerce ku

SellerSmile Outsource Tallafin Abokin Ciniki don Ecommerce

Lokacin da cutar ta barke kuma aka rufe dillalai, ba wai kawai ta shafi kantunan dillalan ba. Ya yi tasiri ga dukkan sassan samar da kayayyaki da ke ciyar da waɗancan dillalan kuma. Nawa kamfanin tuntuɓar canji na dijital yana aiki tare da masana'anta a yanzu don taimaka musu wajen gina Ecommerce da tari na Martech don tallafawa a kasuwancin jigilar kayayyaki kai tsaye zuwa mabukaci. Yana da ƙalubale aiki yayin da muka sami damar yin aiki gabaɗaya tun daga bincike da ƙirƙira iri, har zuwa haɗa kayan aiki.

Don sabuwar alama ta shiga wannan masana'antar ba ta da sauƙi. Mun shawarce su cewa dole ne su kasance da ƴan manyan dabaru a wurin:

  • Products - Wannan shine bambance-bambancen su tun lokacin da suke kerawa da kera kayan kwalliya shekaru da yawa. Sun riga sun san abin da ke siyarwa da kuma layin samfur na gaba waɗanda ke buƙatar fitarwa.
  • Kwarewar mai amfani - mun san cewa aiwatar da kasuwancin su ya zama mafi kyau, don haka mun tura rukunin yanar gizon Kayan Aiki da kuma amfani da ingantaccen tallafi da ingantaccen jigon Shopify yin aiki daga.
  • Shipping da Dawowa - jigilar kaya kyauta yana da kyau, amma samun jakar dawowar da aka shirya don abun da ke buƙatar dawo da shi yana da mahimmanci.
  • Abokin ciniki Service - ƙarshe, amma ba kalla ba, samun ƙungiyar tallafi don saka idanu imel, waya, da kafofin watsa labarun don yin abubuwa masu kyau ga abokin ciniki zai zama mahimmanci.

Wannan abokin ciniki ba shi da kafaffen alama, don haka kowane ɗayan waɗannan dabarun dole ne a ƙaddamar da su a lokaci guda. Wannan kyakkyawa ne mai sauƙi ga samfura, ƙwarewa, da jigilar kaya… amma ta yaya kuke ƙaddamar da ƙungiyar sabis na abokin ciniki? To, ya kamata ku yi gaskiya.

Me yasa Tallafin Waje?

Ƙungiyoyin tallafi da aka fitar suna da ƙwarewa mai ban mamaki wanda zai ƙara ƙima ga alamar ku. Fa'idodin fitar da ƙungiyar ku sun haɗa da:

  • Rage farashin hayar ma'aikata ko ƙungiyar VAs. Mai sassauƙa da farashi mai ƙima. Babu wajibi, babu boye kudade.
  • Kewaya mara damuwa kwana bakwai a kowane mako. Samun dama ga ƙwararrun ƙwararrun sabis na abokin ciniki ba tare da hayar, horarwa da sarrafawa ba.
  • Haɓaka tallace-tallacen ku tare da cikakkiyar dabarar ƙwarewar abokin ciniki wacce aka sanar da ita ta hanyar bayanan abokin ciniki.
  • Abokan cinikin ku za su sami mafi kyawun ƙwarewar siyayya ta kan layi daga ƙungiyar harsuna da yawa tare da nahawu na musamman da lokutan amsawa cikin sauri.

Sabis na Smile

Mai sayarwa murmushi jagora ne a cikin masana'antar tallafin ecommerce da aka fitar. Suna tallafawa Abokin Abokin Ciniki na Shopify kuma suna tallafawa wuraren kasuwa ciki har da Amazon, Overstock, Etsy, Ebay, Sears, Walmart, da Newegg. Tallafin farko ya haɗa da:

  • email Support - Ko bukatun ɗaukar hoto shine kwanaki 7 a mako, karshen mako ko hutu, SellerSmile yana ba abokan cinikin ku goyon baya akan duk kasuwannin e-commerce da shagunan yanar gizo.
  • Gudanarwa Management - Ra'ayoyin jama'a mara kyau da sharhi wani bangare ne na al'ada na yin kasuwanci akan layi amma maganganun da ba a yi niyya ba na iya yaduwa cikin sauri. Ayyukan sarrafa sunansu suna tabbatar da ana sarrafa ra'ayoyin ku.
  • Live Chat Support - Bayar da tallafin taɗi kai tsaye ga masu ziyartar gidan yanar gizon ku shine mabuɗin fa'ida mai fa'ida wanda ke cike gibin da haɓaka aminci tsakanin ku da masu sauraron ku ta hanyar sauri, ingantaccen taimako daga masana sabis.

Bugu da ƙari, Murmushi murmushi iya bayar da:

  • Rahoto da Shawarwari - Keɓance rahoton kowane wata da kiran dabarun lokaci tare da manajan asusun ku don yin bitar abubuwan da suka fi dacewa, abubuwan ɗauka, da fahimtar abubuwan da za a iya aiwatarwa.
  • Shawarar Sabis na Abokin Ciniki - Kuna neman haɓaka ƙungiyar tallafin ku? SellerSmile ya haɗa kai don sake duba saitin ku, takaddun bayanai da manufofin ku da kuma tsara shirin nasara.
  • Taimakon Social Media - Gudanar da al'umma don samar wa masu siyayya kwarewa mara kyau akan Facebook, Twitter, Instagram, LinkedIn da ƙari.
  • FAQ Gudanarwa – Sauƙaƙe samun ingantattun amsoshi ga Tambayoyin da ake yawan yi cikin sauri. Sansanin ilimin jama'a na bautar kai shine inda abokan ciniki zasu fara zuwa don nemo taimakon da suke buƙata.
  • Bitar Rahoton - SellerSmile na iya rarraba sake dubawa na samfuran ku da hannu kowace rana don bayyana maɓalli na dama don haɓaka samfuri da ilimi ƙari.

Idan kuna son ƙaddamar da tallafin abokin ciniki don fitar da ingantacciyar ƙwarewar abokin ciniki da ƙarin tallace-tallace:

Gwada SellerSmile kyauta na kwanaki 7

Bayyanawa: Ina amfani da hanyar haɗin haɗinmu don Mai sayarwa murmushi a cikin wannan labarin.

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