Medallia: Inganta Customwarewar Abokin B2B

medallia

Fahimtar da bin diddigin kwarewar kwastomomin ku na ƙara zama mai wahala saboda kwastomomin ku suna taɓa ɓangarori daban-daban na ƙungiyar ku. Tare da 'yan kasuwa masu amfani da kayan haɗin-da-lambar sadarwa, waɗannan kayan aikin sanarwa ba tsada da rashin iya aiki kawai ba, amma suna iya sa ya zama kusan ba zai yuwu samun cikakkiyar ra'ayi game da kwastomomi da gogewar su da kamfanin ku ba.

Teamsungiyoyin tallace-tallace na iya fahimtar al'amuran abokin ciniki da kyau yayin da za su iya ganin ra'ayi ɗaya game da kowane irin ra'ayi, tare da haɗa gamsuwa / dangantaka duba ra'ayi tare da gamsuwa tare da kowane maɓallin ma'amala masu mahimmanci waɗanda ke tattare da ƙwarewar abokin ciniki.

Na Medallia sabon miƙa B2B yana ba da damar wannan. Yana ba ku ƙarin haske kawai cikin ra'ayin abokan ku game da ƙwarewar. Kuna samun hoto cikakke, dukkanin hangen nesa game da kwarewar da duk abokan harkarku na abokan ciniki ke ciki. Amfanin wannan ra'ayi? Yana nuna manyan damar haɓakawa waɗanda ke sassan yanki a cikin yanayi, damar haɓakawa wanda, yayin da bayyane yake ga abokan cinikin ku, na iya zamewa tsakanin ɓarkewar cikin silos na kamfanonin B2B.

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Mafita daga Medallia yana tattara ra'ayoyi daga kowane abokin ciniki gidan yanar gizo, wuri, tallafi, tallace-tallace kai tsaye, har ma da abokan hulɗa - sannan kuma yin rijistar wannan martani a cikin hadadden tsari wanda ke ba kamfanin ku daidaitaccen ra'ayi a tsakanin sassan. Hakan baya barin sassan ku kawai su ga bangaren kasuwancin da su ke da alhakin sa; yana bawa ƙungiyoyin asusunku damar fahimtar ra'ayoyi a matakin asusun kuma yana bawa maaikatan ku damar fahimtar duk hoton kwarewar abokan cinikin ku.

medallia-b2b-gayyatar-gudanarwa

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