Yadda ake Aiwatar da Chatbot don Kasuwancin ku

kasuwanci na kasuwanci

Ƙungiyoyi, waɗancan shirye-shiryen komputa da ke kwaikwayon hirar ɗan adam ta amfani da hankali, suna canza yadda mutane suke mu'amala da Intanet. Ba abin mamaki bane cewa aikace-aikacen taɗi ana ɗaukarsu sabbin masu bincike da tattaunawa, sabbin yanar gizo.

Siri, Alexa, Google Yanzu, da Cortana duk misalai ne na masu tattaunawa. Kuma Facebook ya buɗe Manzo, yana mai da shi ba kawai aikace-aikace ba amma dandamali ne wanda masu haɓaka zasu iya gina gabaɗaya abubuwan tsarukan bot.

An tsara ban toira don zama babban mataimaki na kama-da-wane, wanda zai taimaka muku aiwatar da ayyuka tun daga amsa tambayoyin, samun kwatance na tuƙi, kunna wutar lantarki a cikin gidanku mai kyau, zuwa kunna sautunan da kuka fi so. Heck, wa ya sani, wata rana ma suna iya ciyar da kyanwar ka!

Bungiyoyi don Kasuwanci

Kodayake 'yan hira sun kasance shekaru da yawa (farkon lokacin da suka fara zuwa 1966), kamfanoni kwanan nan suka fara tura su don dalilai na kasuwanci.

Alamu suna amfani hira don taimakawa masu amfani ta hanyoyi daban-daban: nemo kayayyaki, saukaka hanyoyin tallace-tallace, yin tasiri kan yanke shawara kan siye, da bunkasa hulda da kafofin sada zumunta, don sanya wasu 'yan. Wasu sun fara haɗa su a matsayin ɓangare na matattarar sabis ɗin abokin ciniki.

Akwai bots na yanayi, bots na labarai, bots na kudi, tsara jadawalin, bots masu hawan hawa, boks masu rayar rai, harma da abokai na sirri (saboda, ka sani, duk muna bukatar wanda zamuyi magana dashi, koda kuwa bot ne) .

A binciken, wanda Opus Research da Nuance Communications suka gudanar, sun gano cewa kashi 89 cikin ɗari na masu amfani suna son yin tattaunawa tare da mataimaka masu ba da hanzari don neman bayanai da sauri maimakon bincika ta shafukan yanar gizo ko aikace-aikacen hannu da kansu.

Hukuncin yana cikin - mutane suna tono katako!

Chatbot don Kasuwancin ku

Shin kun taɓa yin tunanin aiwatar da chatbot don kasuwancinku?

Za ka iya. Kuma duk da abin da zaku iya tunani, ba abin rikitarwa bane. Kuna iya ƙirƙirar bot na asali a cikin mintuna kaɗan ta amfani da wasu albarkatun da aka lissafa a ƙasa.

Ga wasu albarkatun da muke ba da shawarar da ba sa buƙatar lamba:

  1. Botsify - Botsify zai baka damar gina Facebook Messenger chatbot kyauta ba tare da wani lamba ba. Aikace-aikacen yana buƙatar stepsan matakai kawai don haɓaka bot ɗinku da gudana. Shafin yanar gizon ya ce zai iya doke Chatfuel a lokacin da ake buƙata: minti biyar kawai a cikin batun Botsify, kuma wannan ya haɗa da tsara jadawalin da analytics. Yana da kyauta don saƙonni marasa iyaka; tsare-tsaren farashin fara farawa lokacin da kuka haɗu tare da sauran dandamali da sabis.
  2. Ƙarƙwara - Gina chatbot ba tare da yin lamba ba - wannan shine abin da Chatfuel ke baka damar yi. A cewar gidan yanar gizon, zaku iya ƙaddamar bot a cikin mintuna bakwai kawai. Kamfanin ya ƙware kan haɓaka katako don Facebook Messenger. Kuma mafi kyawun abu game da Chatfuel, babu tsadar amfani dashi.
  3. Mai iya canzawa - Mai canzawa shine dandamalin leken asiri na tattaunawa don ƙirƙirar ƙwarewa, buƙata, ƙwarewar atomatik akan kowane saƙon saƙo ko tashar murya.
  4. gantali - Tare da Drift a shafin yanar gizan ku, kowane zance na iya zama juyowa. Maimakon tallan gargajiya da dandamali na tallace-tallace waɗanda suka dogara da siffofi da bin abubuwa, Drift ya haɗu da kasuwancinku tare da mafi kyawun jagoranci a ainihin lokacin.Bots sune abin da ƙananan ƙungiyoyi ke amfani da su don sanya kasuwancin su ta atomatik. LeadBot ya cancanci baƙi na rukunin yanar gizonku, yana gano wanene wakilin tallace-tallace da yakamata suyi magana dashi sannan suyi littafin taro. Babu siffofin da ake buƙata.
  5. cikawa - Tsarin dandalin isar da saƙo don gina abubuwan tattaunawa
  6. Mutane da yawa - ManyChat yana baka damar ƙirƙirar Facebook Messenger bot don talla, tallace-tallace da tallafi. Abu ne mai sauki kuma kyauta.
  7. WayarKa - Gina chatbot don Facebook Messenger a cikin mintuna ba tare da lambar da ake buƙata ba. Abubuwan tattaunawa na MobileMonkey suna koyo da sauri don tambaya da amsa kowace tambaya game da kasuwancin ku. Horar da bot ɗinku yana da sauƙi kamar sake dubawa da amsa 'yan tambayoyi kowane kwana biyu.

Idan kanaso kayi kokarin gina bot akan kanka ta amfani da dandamali, Mujallar Chatbots yana da darasi wanda ya tabbatar da cewa zaka iya yin hakan cikin kimanin mintina 15.

Tsarin dandalin Chatbot

Idan kun sami albarkatun ci gaba, kuna iya haɓaka ci gaban ku ta hanyar amfani da kayan aikin da ke da ƙarancin sarrafa harshe, da ƙwarewar kere kere, da kuma koyon inji a shirye:

  • Amazon Lex - Amazon Lex sabis ne don gina musayar tattaunawa a cikin kowane aikace-aikace ta amfani da murya da rubutu. Amazon Lex yana ba da ingantaccen aikin ilmantarwa na fahimtar magana ta atomatik (ASR) don canza magana zuwa rubutu, da fahimtar harshe na asali (NLU) don gane niyyar rubutun, don ba ku damar gina aikace-aikace tare da kwarewar mai amfani da kuma tattaunawa mai rai. hulɗa.
  • Tsarin Azure bot - Gina, haɗawa, turawa, da sarrafa ma'amala masu hankali don ma'amala tare da masu amfani da kai akan gidan yanar gizo, aikace-aikace, Cortana, Microsoftungiyoyin Microsoft, Skype, Slack, Facebook Messenger, da ƙari. Fara farawa da sauri tare da cikakken yanayin ginin bot, duk yayin biyan kawai abin da kuke amfani dashi.
  • Shafin yanar gizo - Yawancin bots suna buƙatar horarwa kuma an gina Chatbase musamman don wannan aikin. Gano matsaloli ta atomatik kuma sami shawarwari don yin saurin ingantawa ta hanyar koyon inji.
  • Dialogflow - Ba wa masu amfani sababbin hanyoyi don yin hulɗa tare da samfurin ku ta hanyar haɓaka muryar da keɓaɓɓiyar hanyar musayar tattaunawa ta hanyar AI. Haɗa tare da masu amfani akan Mataimakin Google, Amazon Alexa, Facebook Messenger, da sauran shahararrun dandamali da na'urori. Dialogflow yana da goyan baya ta Google kuma yana gudana akan ababen more rayuwa na Google, wanda ke nufin zaku iya fadadawa ga miliyoyin masu amfani.
  • Dandalin Facebook Messenger - Bots don Messenger na duk wanda ke ƙoƙarin yin magana da mutane ta wayar hannu - komai girman ko ƙaramin kamfanin ku ko ra'ayin ku, ko wace matsala kuke ƙoƙarin warwarewa. Ko kuna gina ƙa'idodi ko gogewa don raba abubuwan sabunta yanayi, tabbatar da ajiyar wurare a otal, ko aika rasit daga sayayyar da aka yi kwanan nan, bots suna ba ku damar kasancewa mafi kanku, kuzari, kuma ku daidaita kan hanyar da kuke hulɗa tare da mutane.
  • IBM Watson - Watson akan IBM Cloud yana baka damar haɗa AI mafi ƙarfi a cikin aikace-aikacenka da adana, horarwa da sarrafa bayananku a cikin girgije mafi amintacce.
  • LUIS - Sabis ne na tushen karatun inji don gina harshe na asali cikin aikace-aikace, bots, da na'urorin IoT. Da sauri ƙirƙirar kamfani, shirye-shiryen al'ada waɗanda ke ci gaba da haɓakawa.
  • Pandorabots - Idan kana son samun kayan kwalliyar ka kuma ka gina chatbot din da ke bukatar karamin coding, to Pandorabots 'Filin Wasan ka ne. Sabis ne na kyauta wanda ke amfani da yaren rubutun da ake kira AIML, wanda ke tsaye ga Languagean Harshen Ilimin Intelligan Adam. Duk da cewa ba za mu yi da'awar cewa wannan abu ne mai sauki ba, gidan yanar gizon yana ba da darasi mataki-mataki ta amfani da tsarin AIML don farawa. A gefe guda, idan ginin katako ba ya cikin jerin abubuwan “abin yi”, Pandorabots zai yi gina daya domin ku. Tuntuɓi kamfanin don farashin.

Kammalawa

Mabuɗin amfani da ƙaura mai amfani shine tabbatar da cewa sun haɓaka ƙwarewar abokin ku. Kar a gina guda daya saboda kawai yanayin yayi zafi. Yi jerin hanyoyin da zai amfani abokan cinikin ku, kuma idan kun gamsu chatbot zai iya amfani da manufa mai amfani, kuyi nazarin albarkatun da aka lissafa a sama don nemo wanda ya dace da ku.

daya comment

  1. 1

    Kyakkyawan aiki Paul! Tabbas, chatan tattaunawa sun zama sabon makamin talla na sirri wanda aka gabatar dashi don ɗaukar ƙwarewar abokin ciniki zuwa sabon matakin. A koyaushe ina son sanin game da labaran hira da AI, kuma dole ne in faɗi waɗannan maganganu da fasalin su ba sa taɓa mamakin ni. Kwanan nan na ziyarci wasu shafukan yanar gizo masu kama da ke bayyana nau'ikan tattaunawa da yadda suke kawo sauyi a duniyar kasuwanci. Ga hanyoyin. (https://www.navedas.com/the-chatbot-marketings-new-secret-weapon/ da kuma https://mobilemonkey.com/blog/best-chatbots-for-business/)

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