Nasihu 5 don bunkasa kasuwancin ku tare da Waya

wayar hannu-kudi.jpgBayaninLab ya gabatar da wasu shawarwari guda biyar wadanda zasu taimakawa kamfanoni wajen inganta kwarewar wayar hannu da jawo hankalin sabbin kwastomomi:

  1. Fara da kwarewar mai amfani: Kwarewar mai amfani mai kyau shine babban abin la'akari don nasarar wayar hannu. Sau da yawa, kamfanoni suna yin kwaikwayon aikin gidan yanar gizo na al'ada a cikin dukiyar wayar su. Don tabbatar da ingantaccen amfani da wayar hannu, mai da hankali kan abokin ciniki da buƙatun kasuwanci, wanda zai iya bambanta da mahimmanci daga na gidan yanar gizo na gargajiya. Abubuwa masu sauƙi kamar girman maɓallan (suna da girma sosai?) Kuma tabbatar da cewa babu zagayawa gefe da gefe galibi ana kula dasu a ƙoƙarin farko kuma suna iya rufe koda manyan ayyuka. Fara da sauraron abokan cinikin ku: gano yadda suke son yin hulɗa tare da kamfanin ku ta hanyar wayar hannu da kuma yadda suke amfani da tashar wayar hannu a yanzu don cimma burin su. Tabbatar da haɓaka dandamali na wayar hannu wanda ya dace da bukatun abokin ciniki, kuma tabbatar cewa fasalin fasalin ku yana ɗaukar ƙalubale na musamman na ƙwarewar wayar hannu cikin la'akari.
  2. Karku ɗauka kuna buƙatar aikace-aikace: Ga wasu kasuwancin, lallai kayi; ga wasu, bai cancanci saka hannun jari ba, kuma za ku fi kyau ku saka hannun jari a gaban gidan yanar gizan ku na hannu. Yi la'akari da fa'idodi da fursunoni: Yanar gizo na wayar hannu suna da roƙon kasuwa-kasuwa kuma ana iya samun damar ta kowane nau'in na'urorin hannu. Amma yayin da aikace-aikacen hannu suka isa ga mutane ƙalilan fiye da gidan yanar gizo na hannu, yawancin kamfanoni masu ban sha'awa sun fi son wannan tashar tallan, saboda tana ba masu amfani da keɓaɓɓen, ƙwarewar kwarewa musamman ga wayoyin hannu.
  3. Kar a ɗauka cewa wayar koyaushe tana nufin wayar hannu: Tabbatar da cewa kun samar da shahararren hanyar haɗi zuwa cikakken rukunin gidan yanar gizonku ga duk wanda yake son samun damar hakan. Abubuwan amfanin gona na wayowin komai da ruwan suna iya yin yawo mafi yawan yanar gizo a sauƙaƙe, kuma sauƙin gaskiyar ita ce, yawancin shafukan yanar gizo ba sa ba da damar yin amfani da abubuwan da aka samo a cikin cikakken gidan yanar gizon-abubuwan da baƙi da yawa ke so ko buƙatar amfani da su yayin tafiya . Duk da yake ya dace ka duba lissafin bankinka ta hanyar shafin yanar gizo, zai iya zama abu mai matukar wahala ka biya lissafin ta amfani da sashen biyan kudi na cikakken shafin da ba a taba shigar dashi wayar ba.
  4. Amfani da riga ya kasance, fasahohin wayoyin hannu kyauta don haɗi tare da masu sauraro ta hannu: Duk da cewa ko albarkatun kamfanin ku sun fi saka hannun jari a cikin aikace-aikacen wayar hannu, yawancin fasahohin da suka rigaya zasu iya taimaka muku haɗi tare da masu sauraro ta wayar hannu ba tare da saka hannun jari mai yawa a ci gaban fasaha ba. Shahararren sabis-sabis na wuri kamar Foursquare da Facebook Places ya canza hanyar samfuran da za su iya tallatawa ga abokan cinikin wayoyi ta hanyar barin kasuwancin bulo-da-turmi don sauƙaƙe tare da ba da lada ga masu ba da gaskiya da fannoni daban-daban da ragi. DialogCentral wani misali ne na fasahar hannu ta kyauta wanda ke karfafa haɗin gwiwa: ta amfani da wannan kayan aikin, masu amfani zasu iya aika ra'ayoyin kai tsaye ga kasuwancin yayin tafiya, kuma kamfanoni zasu iya karɓar tsokaci na abokin ciniki na ainihi kyauta.
  5. Ptaddamar da ingantaccen tsarin auna wayoyin hannu: Yawancin kamfanoni a yau ba su da kayan aiki don auna ƙimar wayar su. Da farko, yi taka-tsantsan kuma ka yi la'akari da abin da za a iya aunawa kuma ya kamata a auna. A cikin yanayin wayoyin hannu, ƙididdigar ƙa'idodi ba ta amfani da su, don haka nemi matakan da za su magance duk tashoshi na alamun ku na zamani, kamar haɗin abokin ciniki. Bayan haka, ayyana sigogin da ake buƙata don amfani da waɗannan matakan ga halaye na musamman na kasuwancin ku. Yi la'akari da zaɓi-shiga, tsarin ba da amsa-rubutu a matsayin ɓangare na shirin aunawarku don tabbatar da cewa kuna yanke shawara akan bukatun abokin ciniki maimakon ra'ayin kamfanoni.

Kamar yadda yawancin masu amfani suka dogara da na’urar tafi-da-gidanka da kuma aikace-aikacen hannu don komai daga cinikin kan layi zuwa ajiyar hutu, banki, da biyan kuɗi, kamfanoni na buƙatar ƙirƙirar ƙwarewar wayar mara kyau da kuma sauraron abin da kwastomominsu ke faɗi game da su. Rand Nickerson, Shugaba na OpinionLab

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